Privacy policy

This explains how Lichfield Piano Centre uses the details you send us through this website’s enquiry forms.

This website is run by Lichfield Piano Centre, Curborough Craft Centre, Watery Lane, Lichfield WS13 8ES. To ask about the personal information we hold about you, email pianomanted@aol.com or call 01543 419550.

What we collect and why

When you send an enquiry or ask for a removal quote, we collect the details you type in: your name, phone number, email address (if you give it), and what you tell us about your piano or the move, such as postcodes and access details. We use them only to reply to you and to give you a quote or the help you asked for.

Who receives it

Your enquiry is emailed to us at Lichfield Piano Centre, and a copy is kept securely in the website so that nothing is lost if an email goes astray. The website’s hosting company stores this data on our behalf. Nobody else receives it.

How long we keep it

We keep your enquiry only for as long as we need it to deal with your enquiry or the work you ask us to do, and then delete it.

No sharing, no marketing

We do not sell or share your details, and we do not use them for marketing.

Cookies

This website does not use tracking or advertising cookies, and it does not use analytics. There is no embedded map: the Get directions button simply opens Google Maps.

Seeing or deleting your details

You can ask to see the details we hold about you, or ask us to delete them, at any time. Email pianomanted@aol.com or call 01543 419550.

If you are unhappy with how we have handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk.